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Previous Incidents

[Complete] Regular System Maintenance

This was a planned incident, it took 5 minutes.
  • Full Site
  • Mobile App
Fri, 13 Dec 2019
16:30:45 EST
Overview

On Sunday, Dec. 15th 4:15 AM EST, our engineers will be performing regular maintenance and customers will be required to re-login. Thank you for your patience!

  • Scheduled for Sun, 15 Dec 2019 04:15 EST
  • Expected to take 5 minutes
Sun, 15 Dec 2019
04:15:01 EST

The scheduled maintenance is now underway. We'll keep you updated on our progress.

04:20:02 EST

The maintenance is now complete. Thanks for your patience.

[Resolved] Intermittent Performance Issues

This incident lasted 45 minutes.
  • Full Site
Wed, 11 Dec 2019
18:03:54 EST

Some users may encounter slower page loads. Our engineers are applying a fix.

18:49:43 EST

All systems normal.

[Resolved] Intermittent Performance Issues

This incident lasted 5 hours and 13 minutes.
  • Full Site
Wed, 11 Dec 2019
12:04:41 EST

Some users may encounter slower than normal page loads. Our engineers identified an issue and are actively working on a solution.

12:50:38 EST

Our engineers addressed the core issue, and are actively monitoring.

16:00:55 EST

Our engineers identified an issue regarding file download & retrieval. They are actively investigating the situation.

16:26:21 EST

Our engineers applied a fix and are monitoring the situation.

17:18:20 EST

All systems normal.

No further notices from the past 7 days.